Below you will find our current payment and refund / replacement policy.  Please read it carefully as this is the official policy in force at the present time.  The policy listed below supersedes any other written document you may have received prior to today’s date.  If you have any questions or comments about this policy, please do not hesitate to contact us.

Current Payment Policy

Effective immediately, the following payment policy MUST be adhered to.  THERE ARE NO EXCEPTIONS, ALL Sharp Biz Image/Rebecca Olkowski CLIENTS MUST READ, UNDERSTAND AND ADHERE TO THIS POLICY except by other written arrangments approved by Sharp Biz Image/Rebecca Olkowski.

Our typical policy is to collect full payment, agreed upon by the client and Sharp Biz Image/Rebecca Olkowski  before any WordPress/website work is performed or products received.  Payment may be made via Paypal, Google Checkout or by check made out to Rebecca Olkowski 24303 Woolsey Canyon Rd.  #131  West Hills, CA 91304.

Current Refund Policy

ALL sales for services performed are final.  We do not offer refunds for time and services performed at this time.

If you are dissatisfied with the level of support you are receiving from us after purchasing one of our support packages, please contact us  with your concerns so that we can address this issue immediately.  We value you as a client and strive for your satisfaction.